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Questions for the Staff - Erie Ask questions of your local staff here.

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Old 01-30-2023, 02:57 AM   #1
Craven Lekitty
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My messages is telling me that I have 46 stored messages and can only store 50 total.
I don't show as having any messages though, so how do I get rid of those 46 stored messages ?
Guys on here have messaged me and this site isn't letting me reply because of these "stored" messages.
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Old 01-31-2023, 04:07 AM   #2
IamVictoryasSecret
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Far right side of message folder inbox and sent folder is a square box next to each stored message. Put a check mark in each box you want deleted. Scroll to btm and open drop down and hit delete
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Old 01-31-2023, 04:10 AM   #3
Craven Lekitty
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Thanks. I did that and this site is still telling me that I have 46 saved messages.
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Old 01-31-2023, 02:34 PM   #4
Dr-epg
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That process should have deleted those messages Make sure they are not saved anywhere else. You can try to sign out and then sign in again
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Old 01-31-2023, 03:57 PM   #5
Guest020223
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My inbox shows that I'm allowed 2,500 messages, are you sure you can only have 50?
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Old 02-04-2023, 03:14 AM   #6
Craven Lekitty
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My message thing tells me that I have 48 messages stored out of a total nm of 50 and its shown on a colored bar graph with red being what's stored and green what's available ( only 2).
In parentheses it says ( empty folder) in blue. I've clicked on that multiple times, but nothing ever changes.
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Old 02-04-2023, 06:04 AM   #7
Dr-epg
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Did you go to your sent folder and do the same thing?

The message tells how many messages are “used” and where they are located
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