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Technical Questions Even the most computer-savvy may have technical questions regarding navigation of the site. Ask it here! If you have an answer, be our guest! (For further assistance, contact your local moderator or see the "Emails to the Staff" post in the Questions for the Staff city forums)

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Old 06-18-2018, 07:01 PM   #1
Guest072918
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I had to be inactive for the 6 months prior to the shutdown and lost premium status before the shutdown. Now, I tried to purchase premium and that seems to be broken. Every time I link to purchase, CCBill says "ACCOUNT INACTIVE". Will this be fixed with another method to pay for access?
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Old 06-18-2018, 07:56 PM   #2
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I remember seeing a post about cc billing not processing payments for the site. Not sure if there are any other options for purchasing premium yet.
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Old 06-18-2018, 09:02 PM   #3
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Yes there is a post talking about ccbilling being down. They said you can email websupport and can mail a money order or check. I believe they are working on other options.
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Old 06-18-2018, 11:44 PM   #4
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Contact the Admins by email at websupport@eccie.net for assistance with your issue.
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