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Old 03-09-2018, 05:30 PM   #1
DrMalcom93
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Default Frozen account

I posted about this in the technical forum but was hoping it could get more light in the general forum. Or at least some admins attention. My old (primary) account was/is steveo4321 but is now frozen. I had submitted a review a day earlier and received premium access. I was going through and having a blast reading the ROS of reviews. Then I go to click on a review and it says I don’t have privileges to access. I try another and another and all the same. I can’t access my PMs nor view any forums. All forums just say private. I’ve tried the contact us option and emailing the web support for the past day. Nothing. Not even a response. I had to start all over with this new handle. Anybody else have this happen or know of a fix?
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Old 03-09-2018, 11:13 PM   #2
cabletex7
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Congratulations, you are now the proud owner of a shandle.
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Old 03-10-2018, 07:44 AM   #3
ck1942
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websupport@eccie.net is the obvious means to communicate your issues.
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Old 03-10-2018, 08:11 AM   #4
DrMalcom93
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Already tried web support. So far nothing. Wouldn’t hurt to try them again though I suppose.
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Old 03-10-2018, 11:40 AM   #5
Ed Highlight
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Default Try this!!

Quote:
Originally Posted by DrMalcom93 View Post
Already tried web support. So far nothing. Wouldn’t hurt to try them again though I suppose.
Perhaps you should make a THIRD handle so you can communicate my effectively with web support.
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Old 03-10-2018, 03:08 PM   #6
offshoredrilling
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rather than a male handle
start I female one offering freebie for the fix
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Old 03-11-2018, 01:19 AM   #7
pyramider
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Be sure to use other handle to write a review.
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Old 03-12-2018, 09:56 AM   #8
steveo4321
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So I was able to get in contact with an admin and he was awesome enough to get it resolved. Apparently I accidentally triggered the freeze while browsing. I had too many windows open, which I tend to do and be lazy about closing. This triggered a security function that froze the account. Thanks so much to the admins for resolving the problem.
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Old 03-12-2018, 02:20 PM   #9
pyramider
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Now you owe the admin some anal.
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