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Questions for the Staff - Austin Ask questions of your local staff here.

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Old 01-03-2017, 12:17 PM   #1
Dbrenn
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Join Date: Jul 9, 2010
Location: Austin
Posts: 15
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Default Won't let me purchase premium

Hi,

I am having trouble purchasing premium access. I know you can get it through reviews, but I really only see providers every few months and to be perfectly frank I'd rather pay than write reviews. The issue is that about 2 years ago I purchased a 90 day premium access and I saw the same
Charge show up twice on my credit card. I called to cancel one of those charges and now for some reason either eccie or the vendor you use for payments has put me on a blacklist. I mean it seems been a few years, and I canceled only one charge for a good reason. Doesn't work even if I try with a different credit card.

Could you guys please take me off whatever "no fly" list I am on. I want to give you my money 😀
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Old 01-03-2017, 12:19 PM   #2
ztonk
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Click on the Contact Us link or email websupport@eccie.net for assistance with this.

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Old 01-03-2017, 01:28 PM   #3
Dbrenn
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Join Date: Jul 9, 2010
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When I try the email it gets returned. When I try submitting though the webpage it gives me an invalid redirect URL error.

Anything else I can do?
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Old 01-03-2017, 03:50 PM   #4
ztonk
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I'll let the admins know...

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