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Questions for the Staff - Dallas Ask questions of your local staff here.

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Old 05-16-2025, 02:32 PM   #1
TinMan
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Join Date: Apr 12, 2009
Location: South of the Trinity
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Default Password reset apparently isn’t working.

A hobby comrade reached out to me seeking help. He is locked out of his account, and neither the password reset nor sending emails to support@eccie.net is working for him.

Is this a known issue? Is there someone he can email to resolve the issue?

Btw, a week or so ago I stopped receiving email notifications of PMs and subscribed threads. I’m wondering if that could be a widespread issue that may be causing staff to be unaware of incoming support requests.
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Old 05-20-2025, 10:21 PM   #2
gman44
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Join Date: Aug 26, 2009
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websupport@eccie.net

I'm pretty sure there are glitches on the site and I'm sure the tech team are working on it
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