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Questions for the Staff - Austin Ask questions of your local staff here.

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Old 03-28-2015, 03:17 PM   #1
jollyg
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Join Date: Jan 16, 2015
Location: Austin
Posts: 2
Default Help unlocking original account

Can some admin help me unlock my original account...jollygaroger. I think the email address on that account got messed up (I was changing it and something happened). Can you'll reset it somehow? I can still login to that account with my password, but it seems like its in some sort of limbo state.
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Old 03-28-2015, 04:18 PM   #2
rockerrick
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Join Date: Jan 22, 2011
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If you were changing your email. Check that email and spam folder. When you change they send you a link you have to click on to activate. Just like when you first registered.
Then ask to have this one deactivated.
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Old 03-29-2015, 07:26 PM   #3
ztonk
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I've submitted a request to the admins to check on things for you. Usually, as RR said, this is caused by a failure to click the link in the email verification message. This is sometimes caused by the email provider not accepting the ECCIE email...

ztonk
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Old 03-29-2015, 07:55 PM   #4
jollyg
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Yeah I don't know. Like I said - I can login, but can't view posts. I have no such email on my original email associated with that login. If they can either reset the email back to the original one or otherwise somehow reset it that would be great.
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Old 03-29-2015, 07:57 PM   #5
rockerrick
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The email would have gone to the new address.
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Old 03-30-2015, 03:41 PM   #6
jollygaroger
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Thanks ztonk. Looks like I'm good to go now!
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Old 03-30-2015, 10:36 PM   #7
ztonk
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The admins worked their usual magic!

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