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Questions for the Staff Ask questions of your local staff here.

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Old 07-14-2018, 06:26 PM   #1
Marne Guy
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Join Date: Jul 1, 2014
Location: St. Louis
Posts: 172
Encounters: 59
Default How about premium access?

How about premium access? I have written over 50 reviews on this site. Please let me know asap. Thanks in advance. Marne Guy!
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Old 07-14-2018, 06:43 PM   #2
Guest090920
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Join Date: Jan 6, 2010
Location: Amongst the people
Posts: 12,144
Default Well...

The site going offline for over sixty days was an unfortunate event, but necessary. Numerous problems arose when the site relaunched recently and situations like yours are somewhat commonplace.

There is no official policy reinstating PA credit to members whose access expired during the shutdown. If you feel your particular situation is credible and worthy of reinstatement, email websupport@eccie.net and make your case to the admin staff.


According to the site records, your Pa credit should extend to 10-06-2020, so you have a good case for reinstatement.
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Old 07-14-2018, 07:54 PM   #3
eastside70
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Join Date: Aug 16, 2016
Location: St Louis, MO
Posts: 404
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Default

Quote:
Originally Posted by scorpio31 View Post
There is no official policy reinstating PA credit to members whose access expired during the shutdown.
Just curious. Why wouldn't the policy be to just add the # of days of site down time to everyone who had PA credit before the shutdown? Seems pretty straightforward and fair to me. Plus it would prevent issues such as Marne Guy's.
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Old 07-21-2018, 05:43 PM   #4
yugdlo
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Join Date: Dec 1, 2010
Location: Missouri
Posts: 886
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How do I get my PA back? Pretty sure I had purchased a year.
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